Effective Communication Skills: Effective Communication, Effective Speaking, Effective Listening, Persuasive Skills, Interview Skills
Soft Skills: Knowing Yourself (SWOT), Emotional Intelligence, Empathy, Interpersonal Skills
Personality Development: Self confidence, Self Efficacy, Self Esteem, Developing Positive Attitude, Self Development, Group Discussions
Non Verbal Communication: Paralanguage, Body Language, Proxemics, Professional Grooming and Etiquette Skills
Techniques of Personality Development: Stress Management, Time Management, Team Building, Goal Setting
1. Alex K., Soft Skills – Know Yourself and Know the World, S. Chand & Company Pvt. Ltd., New Delhi, Third Revised Edition, 2016
2. BhatnagarNitin and Mamta Bhatnagar, Effective Communication and Soft Skills: Strategies for Success, Pearson Education, New Delhi, 2011
3. Chaturvedi P.D., Fundamentals of Business Communication, Pearson Education, New Delhi, 2012
4. Dulek Ronald E. and John S. Fielden, Principles of Business Communication, Macmillan Publishing Company, London, 1990
5. Francis Peter S.J., Soft Skills and Professional Communication, Tata McGraw Hill, New Delhi, 2012
1. Goleman Daniel, Emotional Intelligence, BloomsBury Publishing, New Delhi, 2013
2. Masters and Wallace, Personal Development for Life and Work, South-Western Cengage Learning, USA, 2010
3. Onkar R.M., Personality Development and Career Management (A Pragmatic Perspective), S. Chand & Company Pvt. Ltd., New Delhi, Third Revised Edition, 2014